Contact Us: +27 82 337 5250

Concerns? Contact Us

  • Your stay with us includes:

    – Airport pick up and drop off

    – Orientation

    – Support if needed (eg. medical support)

    – Dorm-style accommodation. Access to the main house to cook between 6 – 8pm daily.

    – Daily transport to and from volunteering projects and one free trip to the grocery store per week.

    – Weekend activities such as hikes, market, beach visits

    – Free Wifi and Netflix

    – Housekeeping once a week and self service laundry facilities at a cost of R 65 per load


    NB Price does not include meals. Lifts to restaurants/shops/bars/gym/pharmacy etc are available at an extra cost (R 40 one way within Hout Bay). There is a fully serviced kitchen at the accommodation. Healthy, nutritious meals can be delivered on request.

    Please Note: There are 2 very friendly, very energetic Dalmatians on the property. If you’re allergic to dogs please let us know in advance so we can make the relevant arrangements.

    Please Note 2: We do not offer refunds.

  • What is volunteering anyway?

    Why volunteer with Volunteering Cape Town? We offer what we call “Handmade Volunteering”. Here you are not just a number passing through a system, you’re someone we’ve never met before, someone different. Like a colourful, handmade quilt. Our volunteers each add their own uniqueness to our lives and, more importantly, the lives of those they reach out to.

    • Will I need a visa to South Africa?

      Please check here:

      • Do you offer a refund?

        NB: Please note that fees, once paid, are not refundable.

        • Is travel insurance included in the fee?

          Travel insurance is currently not included in our pricing structure.

          • How far in advance do I have to book?

            We offer a handmade volunteering experience. Contact us via email or phone, and we’ll be able to help if we can. If you want to arrive tomorrow and we have space and the project is in need of you, you are welcome.

            • What must I bring with me?

              Bedding is included but bring a towel. Bring toys and books for the kids if you wish. Hout Bay has several shops and a mall, everything you need is here if you forget anything. Bring a smile.

              • How do I book?

                Contact us via our booking form HERE to get the ball rolling. You’ll be required to transfer a deposit (20% of your fee) into our account to secure your place.

                • When is the best time to come?

                  Any time. All the time. We believe that there is no bad time to volunteer. Schools are closed during school holidays. Please contact us for these dates. The longest holiday is the Christmas/New Year period. Volunteers usually choose to volunteer first and then take an add-on trip after, or vice versa. The wildlife project requires volunteers year-round.

                  • Who organizes my flights?

                    You will need to organize your own flights and provide us with your itinerary. Once you touch down, you are our wonderful guest.

                    • What skills do I need?

                      You don’t need specific skills, but if you have them such as teaching or veterinarian skills, please let us know so that we can inform our project leaders. Your skills are like gold here.

                      • Volunteering age restrictions?

                        18 to infinity. On occasion, and under specific conditions, we do cater for volunteers as young as 16.

  • Will somebody be waiting for me at the airport?

    Yes. Look for the Man in the Pink Hat. Airport transfers are included in the cost.

    • Will there be an orientation at the volunteering station?

      Yes, upon arrival. If it’s late or you’re tired or jet-lagged, hit the sack and we’ll wait ‘till you’re up and running again. Sometimes it is advisable to leave a day or 2 to recover before starting your project.

      • How about at my project?

        Yes, all our projects re extremely well run with strong, structured volunteering programs. You’re in good hands.

        • Will there be emotional support for me?

          Yes. We want you to be happy. If anything is bothering you, we have the skills and the time, and if not, we’ll make a plan. If you’re happy, chances are that the people and animals you’re here to help will be happy too.

  • Will I be safe?

    Crime is an unfortunate reality in South Africa. It is also one of the reasons Volunteering Cape Town exists: give the youth and children love and we change the future. The volunteering house itself is equipped with state-of-the-art security systems and in 5 years we’ve not had a problem, but vigilance is key.

    • What does my fee include?

      Your fee includes most of what you’ll need except for personal spending money eg. restaurants.

      • Laundry?

        Yes we have a washing machine and drying facilities. You’re in charge of your own laundry and please use the 30 minute cycle unless  you’ve really been rolling around in the mud. Fee – R 35 per load

        • How will I get around?

          Your airport transfers and transfers to and from the projects is included. Not included is your own sightseeing and activity travel. For these there’s an excellent public bus system as well as a Hop on Hop off bus stop, 2k and 200m from the house, respectively. Uber are also present in the area. Walking is free.

          • Is there a minimum time period I can volunteer?

            The minimum is 2 weeks, and some projects like the Wildlife Sanctuary require a minimum of 1 month.

            • Which languages are spoken?

              English and Afrikaans, which is a language close to Dutch. Malawian too.

              • Can I volunteer for longer than my original placement length?

                Sure, if there is a place open at any of the projects, when you’ve finished your booked stint.

                • Who will I meet?

                  You’ll meet the team, and other volunteers from all over the world. You’ll meet the project co-ordinators and teachers at the various projects, but most importantly you’ll meet the kids and animals you’re here for!

                  • Who else will be volunteering?

                    Volunteers of any shape, size, gender, age, race or religion.

                    • What do I do in my spare time?

                      Anything you please, but we’ll be able to point you in the right direction for things to see and do and how to get there. The house also has loads of things to do – books to read, satellite TV, card games, suntanning, a swimming pool, a mountain bike, didgeridoo, guitar and Djembe drums. There are forest and mountain hikes from our doorstep. Wine routes, horse rides, swimming with seals, the list goes on.

                      • Where will I sleep?

                        In a comfy, safe bunk bed that’s cool in Summer and Warm in Winter. All bedding is included but bring your own towel.

  • Airport transfers to and from are included. Look for the man in the pink hat.

    MyCiti is Cape Town’s excellent new bus service – clean, safe, fast and on time. The nearest terminal is a 15 min walk from Wakaya, from where you can literally go anywhere in the city. MyCiti cards are available at R30 each from the nearest Spar supermarket.

    All transport to and from the projects is included in the fee.

    Trips within the Hout Bay Valley area can be arranged, normally on an informal basis, at extra cost.

    Then there is also the double decker Hop-on Hop-off tourist bus. The nearest stop is just 400m away from the volunteering accommodation. This bus has a few different routes to choose from and will take you to any spot in the city worth seeing. Some of the routes covered are city tours including Long Street, Peninsula tours and a route that includes the Constantia Wine Route. There are brochures available , so you can choose your route. Many volunteers use this bus on an ongoing basis and do all their sightseeing this way.

  • Are there any add on trips I can do after my volunteering is done?

    Yebo (Yes)! Have a look at our “Add on trips” section. If none of these tickle your fancy, we can help with anything under the African sun. And if it’s overcast,  that’s also not a problem. Overland trips to the Kruger National Park, scuba diving up the West coast, ziplining the canopy of an ancient forest, name it.

    • Will somebody drop me off at the airport?

      We don’t want to see you go, but if you insist! Airport transfers are included in the fee, and your trip will be air conditioned if it’s hot outside.

      • Will I have had made a difference?

        Yes, how much of a difference, that’s up to you. We believe that volunteering can make a real difference in the lives of people, plants and animals. By helping improve one person’s life, you’re positively influencing everyone and everything that person ever comes into contact with. When you think of it in this way, you have the potential to make a gigantic difference. Also, this question goes both ways. Will you have made a difference to you?

        • Can I help out even after I arrive home?

          Sure, and we want you to. We don’t see you as an in and out commodity who’s forgotten after you leave. We see it as building lifelong relationships. We want to stay in contact on FaceBook, Twitter and Instagram. We want to know how you’re doing and what you’re up to. Many of our volunteers are now close friends, no matter how far away they are. We even want you to return! So yes, suggest us to friends, start a charity, raise funds for your projects, the sky’s no limit!

          • Do I need any vaccinations

            Not for South Africa, however if you are passing through certain other countries to get here, you may need a vaccine for Yellow Fever. Please check your itinerary for any vaccination requirements.

  • Booking form for FAQ

  • Please select your duration option

  • Thank you for booking with us!

  • Where would you like to volunteer ?